Privacy Policy
Effective Date: 12 May 2025

HarePity Fitness (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (https://harepity.com), contact us, or use our services.

1. Who We Are
   HarePity Fitness
   62 Regent Street
   Manchester, M1 4WD
   United Kingdom
   Email: info@harepity.com
   Phone: +44 161 555 9471

We are the data controller responsible for your personal data under applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect
   We may collect and process the following personal data:

• Name, email address, phone number and address (when you contact us or register)

• Payment details (when you purchase memberships or services)

• IP address, browser type, and device information (via cookies and analytics tools)

• Fitness-related information if voluntarily provided (e.g. goals, preferences)

3. How We Collect Your Data

• When you fill out contact or registration forms on our website

• When you make a purchase or subscribe to a membership

• Through cookies and tracking technologies when you use our site

• When you communicate with us via email, phone, or social media

4. Why We Use Your Data

We use your data to:

• Process your enquiries, bookings, or purchases

• Manage your membership and access to services

• Personalise your user experience

• Send you updates, offers, and relevant news (if you opt in)

• Comply with legal or contractual obligations

5. Legal Basis for Processing

We only process your personal data when we have a legal basis to do so. This may include:

• Your consent (e.g. for marketing emails)

• Contractual necessity (e.g. to fulfil services)

• Legal obligation

• Legitimate interests (e.g. to improve services)

6. Sharing Your Data

We do not sell your personal data. However, we may share it with:

• Payment providers (e.g. Stripe) to process transactions

• Professional IT, hosting or analytical services

• Legal or regulatory authorities, when required

All third parties are contractually bound to handle your data securely and lawfully.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK regulator.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting obligations. You may request deletion at any time, subject to any required retention period.

9. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict processing of your data

• Withdraw consent (e.g. unsubscribe from emails)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at info@harepity.com.

10. Cookies and Tracking

Please refer to our separate Cookies Policy for full details on how we use cookies and your choices regarding tracking technologies.

11. Security

We implement industry-standard security measures, including SSL encryption, access controls, and secure servers to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically.

Contact Us

For any privacy-related queries or to exercise your rights, please contact:

HarePity Fitness
62 Regent Street
Manchester, M1 4WD
United Kingdom
Email: info@harepity.com
Phone: +44 161 555 9471